Interface FreshserviceNodeParameters

Source
interface FreshserviceNodeParameters {
    additionalFields?:
        | {
            address?: string;
            background_information?: string;
            department_ids?: unknown[];
            job_title?: string;
            language?: | "da"
            | "nl"
            | "en"
            | "fi"
            | "fr"
            | "de"
            | "hu"
            | "id"
            | "pt"
            | "es"
            | "tr"
            | "LV"
            | "ar"
            | "zh-TW"
            | "it"
            | "ko"
            | "ru-RU"
            | "ca"
            | "cs"
            | "cy-GB"
            | "es-LA"
            | "et"
            | "he"
            | "ja-JP"
            | "nb-NO"
            | "pl"
            | "pt-BR"
            | "pt-PT"
            | "sk"
            | "sk-SK"
            | "sl"
            | "sv-SE"
            | "th"
            | "UK"
            | "vi"
            | "zh-CN";
            last_name?: string;
            location_id?: string;
            member_of?: unknown[];
            mobile_phone_number?: string;
            observer_of?: unknown[];
            scoreboard_level_id?: 1
            | 3
            | 2
            | 4
            | 5
            | 6;
            time_format?: "24h" | "12h";
            work_phone_number?: string;
        }
        | {
            description?: string;
            escalate_to?: string;
            members?: unknown[];
            observers?: unknown[];
            unassigned_for?: | "1h"
            | "12h"
            | "1d"
            | "2d"
            | "2h"
            | "3d"
            | "30m"
            | "8h";
        }
        | {
            additional_emails?: string;
            departments?: unknown[];
            visible_from?: string;
            visible_till?: string;
        }
        | {
            description?: string;
            parent_asset_type_id?: string;
        }
        | {
            agent_id?: string;
            change_type?: 1
            | 3
            | 2
            | 4;
            department_id?: string;
            description?: string;
            group_id?: string;
            impact?: 1 | 3 | 2;
            priority?: 1 | 3 | 2 | 4;
            risk?: 1 | 3 | 2 | 4;
            status?: 1 | 3 | 2 | 4 | 5 | 6;
            subject?: string;
        }
        | { description?: string; domains?: string }
        | {
            address?: {
                addressFields: {
                    city?: string;
                    country?: string;
                    line1?: string;
                    line2?: string;
                    state?: string;
                    zipcode?: string;
                };
            };
        }
        | {
            agent_id?: string;
            department_id?: string;
            description?: string;
            group_id?: string;
            impact?: 1
            | 3
            | 2;
            priority?: 1 | 3 | 2 | 4;
            status?: 1 | 3 | 2;
        }
        | {
            description?: string;
            manufacturer?: string;
            mode_of_procurement?: "Buy"
            | "Lease"
            | "Both";
            status?: "In Production" | "In Pipeline" | "Retired";
        }
        | {
            department_id?: string;
            description?: string;
            group_id?: string;
        }
        | {
            address?: string;
            background_information?: string;
            department_ids?: unknown[];
            job_title?: string;
            language?: | "da"
            | "nl"
            | "en"
            | "fi"
            | "fr"
            | "de"
            | "hu"
            | "id"
            | "pt"
            | "es"
            | "tr"
            | "LV"
            | "ar"
            | "zh-TW"
            | "it"
            | "ko"
            | "ru-RU"
            | "ca"
            | "cs"
            | "cy-GB"
            | "es-LA"
            | "et"
            | "he"
            | "ja-JP"
            | "nb-NO"
            | "pl"
            | "pt-BR"
            | "pt-PT"
            | "sk"
            | "sk-SK"
            | "sl"
            | "sv-SE"
            | "th"
            | "UK"
            | "vi"
            | "zh-CN";
            last_name?: string;
            location_id?: string;
            mobile_phone_number?: string;
            secondary_emails?: string;
            time_format?: "24h"
            | "12h";
            work_phone_number?: string;
        }
        | { description?: string }
        | {
            description?: string;
            notes?: string;
            status?:
                | "disabled"
                | "ignored"
                | "needs review"
                | "restricted";
        }
        | {
            cc_emails?: string;
            department_id?: string;
            group_id?: string;
            impact?: 1
            | 3
            | 2;
            name?: string;
            requester_id?: string;
        };
    agentGroupId?: string;
    agentId?: string;
    agentRoleId?: string;
    announcementId?: string;
    applicationType?: "mobile"
    | "desktop"
    | "saas";
    assetTypeId?: string;
    bodyHtml?: string;
    changeId?: string;
    departmentId?: string;
    description?: string;
    dueBy?: string;
    email?: string;
    filters?:
        | {
            department_id?: string;
            email?: string;
            first_name?: string;
            job_title?: string;
            language?: | "da"
            | "nl"
            | "en"
            | "fi"
            | "fr"
            | "de"
            | "hu"
            | "id"
            | "pt"
            | "es"
            | "tr"
            | "LV"
            | "ar"
            | "zh-TW"
            | "it"
            | "ko"
            | "ru-RU"
            | "ca"
            | "cs"
            | "cy-GB"
            | "es-LA"
            | "et"
            | "he"
            | "ja-JP"
            | "nb-NO"
            | "pl"
            | "pt-BR"
            | "pt-PT"
            | "sk"
            | "sk-SK"
            | "sl"
            | "sv-SE"
            | "th"
            | "UK"
            | "vi"
            | "zh-CN";
            last_name?: string;
            location_id?: string;
            mobile_phone_number?: string;
            work_phone_number?: string;
        }
        | {
            filter?: | "closed"
            | "my_open"
            | "release_requested"
            | "requester_id"
            | "unassigned";
            sort_by?: "asc"
            | "desc";
            updated_since?: string;
        }
        | { name?: string }
        | {
            department_id?: string;
            first_name?: string;
            job_title?: string;
            language?:
                | "da"
                | "nl"
                | "en"
                | "fi"
                | "fr"
                | "de"
                | "hu"
                | "id"
                | "pt"
                | "es"
                | "tr"
                | "LV"
                | "ar"
                | "zh-TW"
                | "it"
                | "ko"
                | "ru-RU"
                | "ca"
                | "cs"
                | "cy-GB"
                | "es-LA"
                | "et"
                | "he"
                | "ja-JP"
                | "nb-NO"
                | "pl"
                | "pt-BR"
                | "pt-PT"
                | "sk"
                | "sk-SK"
                | "sl"
                | "sv-SE"
                | "th"
                | "UK"
                | "vi"
                | "zh-CN";
            last_name?: string;
            location_id?: string;
            mobile_phone_number?: string;
            primary_email?: string;
            work_phone_number?: string;
        }
        | {
            agent_id?: string;
            created_at?: string;
            due_by?: string;
            group_id?: string;
            impact?: 1
            | 3
            | 2;
            priority?: 1 | 3 | 2 | 4;
            status?: 3 | 2 | 4 | 5;
        };
    firstName?: string;
    limit?: number;
    locationId?: string;
    name?: string;
    operation?: | "create"
    | "get"
    | "getAll"
    | "update"
    | "delete";
    plannedEndDate?: string;
    plannedStartDate?: string;
    primaryEmail?: string;
    priority?: 1
    | 3
    | 2
    | 4;
    problemId?: string;
    productId?: string;
    releaseId?: string;
    releaseType?: 1 | 3 | 2 | 4;
    requesterGroupId?: string;
    requesterId?: string;
    resource?:
        | "ticket"
        | "requester"
        | "agent"
        | "agentGroup"
        | "agentRole"
        | "announcement"
        | "assetType"
        | "change"
        | "department"
        | "location"
        | "problem"
        | "product"
        | "release"
        | "requesterGroup"
        | "software";
    returnAll?: boolean;
    roles?: {
        roleProperties: {
            assignment_scope: | "entire_helpdesk"
            | "member_groups"
            | "specified_groups"
            | "assigned_items";
            groups?: unknown[];
            role: string;
        }[];
    };
    softwareId?: string;
    status?: 1
    | 3
    | 2
    | 4
    | 5;
    subject?: string;
    ticketId?: string;
    title?: string;
    updateFields?:
        | {
            address?: string;
            background_information?: string;
            department_ids?: unknown[];
            email?: string;
            first_name?: string;
            job_title?: string;
            language?: | "da"
            | "nl"
            | "en"
            | "fi"
            | "fr"
            | "de"
            | "hu"
            | "id"
            | "pt"
            | "es"
            | "tr"
            | "LV"
            | "ar"
            | "zh-TW"
            | "it"
            | "ko"
            | "ru-RU"
            | "ca"
            | "cs"
            | "cy-GB"
            | "es-LA"
            | "et"
            | "he"
            | "ja-JP"
            | "nb-NO"
            | "pl"
            | "pt-BR"
            | "pt-PT"
            | "sk"
            | "sk-SK"
            | "sl"
            | "sv-SE"
            | "th"
            | "UK"
            | "vi"
            | "zh-CN";
            last_name?: string;
            location_id?: string;
            member_of?: unknown[];
            mobile_phone_number?: string;
            observer_of?: unknown[];
            scoreboard_level_id?: 1
            | 3
            | 2
            | 4
            | 5
            | 6;
            time_format?: "24h" | "12h";
            work_phone_number?: string;
        }
        | {
            description?: string;
            escalate_to?: string;
            members?: unknown[];
            name?: string;
            observers?: unknown[];
            unassigned_for?: | "1h"
            | "12h"
            | "1d"
            | "2d"
            | "2h"
            | "3d"
            | "30m"
            | "8h";
        }
        | {
            additional_emails?: string;
            body_html?: string;
            departments?: unknown[];
            title?: string;
            visibility?: | "agents_only"
            | "grouped_visibility"
            | "everyone";
        }
        | { description?: string; name?: string }
        | {
            agent_id?: string;
            change_type?: 1 | 3 | 2 | 4;
            department_id?: string;
            description?: string;
            group_id?: string;
            impact?: 1 | 3 | 2;
            priority?: 1 | 3 | 2 | 4;
            requester_id?: string;
            risk?: 1 | 3 | 2 | 4;
            status?: 1 | 3 | 2 | 4 | 5 | 6;
            subject?: string;
        }
        | {
            description?: string;
            domains?: string;
            name?: string;
        }
        | {
            address?: {
                addressFields: {
                    city?: string;
                    country?: string;
                    line1?: string;
                    line2?: string;
                    state?: string;
                    zipcode?: string;
                };
            };
            name?: string;
        }
        | {
            agent_id?: string;
            department_id?: string;
            description?: string;
            due_by?: string;
            group_id?: string;
            impact?: 1
            | 3
            | 2;
            priority?: 1 | 3 | 2 | 4;
            requester_id?: string;
            status?: 1 | 3 | 2;
            subject?: string;
        }
        | {
            asset_type_id?: string;
            description?: string;
            manufacturer?: string;
            mode_of_procurement?: "Buy"
            | "Lease"
            | "Both";
            name?: string;
            status?: "In Production" | "In Pipeline" | "Retired";
        }
        | {
            department_id?: string;
            description?: string;
            group_id?: string;
            priority?: 1
            | 3
            | 2
            | 4;
            release_type?: 1 | 3 | 2 | 4;
            status?: 1 | 3 | 2 | 4 | 5;
            subject?: string;
        }
        | {
            address?: string;
            background_information?: string;
            department_ids?: unknown[];
            first_name?: string;
            job_title?: string;
            language?: | "da"
            | "nl"
            | "en"
            | "fi"
            | "fr"
            | "de"
            | "hu"
            | "id"
            | "pt"
            | "es"
            | "tr"
            | "LV"
            | "ar"
            | "zh-TW"
            | "it"
            | "ko"
            | "ru-RU"
            | "ca"
            | "cs"
            | "cy-GB"
            | "es-LA"
            | "et"
            | "he"
            | "ja-JP"
            | "nb-NO"
            | "pl"
            | "pt-BR"
            | "pt-PT"
            | "sk"
            | "sk-SK"
            | "sl"
            | "sv-SE"
            | "th"
            | "UK"
            | "vi"
            | "zh-CN";
            last_name?: string;
            location_id?: string;
            mobile_phone_number?: string;
            primary_email?: string;
            secondary_emails?: string;
            time_format?: "24h"
            | "12h";
            work_phone_number?: string;
        }
        | {
            application_type?: "mobile"
            | "desktop"
            | "saas";
            description?: string;
            name?: string;
            notes?: string;
            status?:
                | "disabled"
                | "ignored"
                | "needs review"
                | "restricted";
        }
        | {
            department_id?: string;
            description?: string;
            email?: string;
            group_id?: string;
            impact?: 1
            | 3
            | 2;
            name?: string;
            phone?: string;
            priority?: 1 | 3 | 2 | 4;
            status?: 3 | 2 | 4 | 5;
            subject?: string;
        };
    visibility?: | "agents_only"
    | "grouped_visibility"
    | "everyone";
    visibleFrom?: string;
}

Properties§

Source§

readonly additionalFields?:
    | {
        address?: string;
        background_information?: string;
        department_ids?: unknown[];
        job_title?: string;
        language?: | "da"
        | "nl"
        | "en"
        | "fi"
        | "fr"
        | "de"
        | "hu"
        | "id"
        | "pt"
        | "es"
        | "tr"
        | "LV"
        | "ar"
        | "zh-TW"
        | "it"
        | "ko"
        | "ru-RU"
        | "ca"
        | "cs"
        | "cy-GB"
        | "es-LA"
        | "et"
        | "he"
        | "ja-JP"
        | "nb-NO"
        | "pl"
        | "pt-BR"
        | "pt-PT"
        | "sk"
        | "sk-SK"
        | "sl"
        | "sv-SE"
        | "th"
        | "UK"
        | "vi"
        | "zh-CN";
        last_name?: string;
        location_id?: string;
        member_of?: unknown[];
        mobile_phone_number?: string;
        observer_of?: unknown[];
        scoreboard_level_id?: 1
        | 3
        | 2
        | 4
        | 5
        | 6;
        time_format?: "24h" | "12h";
        work_phone_number?: string;
    }
    | {
        description?: string;
        escalate_to?: string;
        members?: unknown[];
        observers?: unknown[];
        unassigned_for?: | "1h"
        | "12h"
        | "1d"
        | "2d"
        | "2h"
        | "3d"
        | "30m"
        | "8h";
    }
    | {
        additional_emails?: string;
        departments?: unknown[];
        visible_from?: string;
        visible_till?: string;
    }
    | {
        description?: string;
        parent_asset_type_id?: string;
    }
    | {
        agent_id?: string;
        change_type?: 1
        | 3
        | 2
        | 4;
        department_id?: string;
        description?: string;
        group_id?: string;
        impact?: 1 | 3 | 2;
        priority?: 1 | 3 | 2 | 4;
        risk?: 1 | 3 | 2 | 4;
        status?: 1 | 3 | 2 | 4 | 5 | 6;
        subject?: string;
    }
    | { description?: string; domains?: string }
    | {
        address?: {
            addressFields: {
                city?: string;
                country?: string;
                line1?: string;
                line2?: string;
                state?: string;
                zipcode?: string;
            };
        };
    }
    | {
        agent_id?: string;
        department_id?: string;
        description?: string;
        group_id?: string;
        impact?: 1
        | 3
        | 2;
        priority?: 1 | 3 | 2 | 4;
        status?: 1 | 3 | 2;
    }
    | {
        description?: string;
        manufacturer?: string;
        mode_of_procurement?: "Buy"
        | "Lease"
        | "Both";
        status?: "In Production" | "In Pipeline" | "Retired";
    }
    | {
        department_id?: string;
        description?: string;
        group_id?: string;
    }
    | {
        address?: string;
        background_information?: string;
        department_ids?: unknown[];
        job_title?: string;
        language?: | "da"
        | "nl"
        | "en"
        | "fi"
        | "fr"
        | "de"
        | "hu"
        | "id"
        | "pt"
        | "es"
        | "tr"
        | "LV"
        | "ar"
        | "zh-TW"
        | "it"
        | "ko"
        | "ru-RU"
        | "ca"
        | "cs"
        | "cy-GB"
        | "es-LA"
        | "et"
        | "he"
        | "ja-JP"
        | "nb-NO"
        | "pl"
        | "pt-BR"
        | "pt-PT"
        | "sk"
        | "sk-SK"
        | "sl"
        | "sv-SE"
        | "th"
        | "UK"
        | "vi"
        | "zh-CN";
        last_name?: string;
        location_id?: string;
        mobile_phone_number?: string;
        secondary_emails?: string;
        time_format?: "24h"
        | "12h";
        work_phone_number?: string;
    }
    | { description?: string }
    | {
        description?: string;
        notes?: string;
        status?:
            | "disabled"
            | "ignored"
            | "needs review"
            | "restricted";
    }
    | {
        cc_emails?: string;
        department_id?: string;
        group_id?: string;
        impact?: 1
        | 3
        | 2;
        name?: string;
        requester_id?: string;
    }

Default: {}

Source§

readonly agentGroupId?: string

ID of the agent group to delete

Source§

readonly agentId?: string

ID of the agent to delete

Source§

readonly agentRoleId?: string

ID of the agent role to retrieve

Source§

readonly announcementId?: string

ID of the announcement to delete

Source§

readonly applicationType?: "mobile" | "desktop" | "saas"

Default: "desktop"

Source§

readonly assetTypeId?: string

ID of the asset type to delete

Source§

readonly bodyHtml?: string

HTML supported

Source§

readonly changeId?: string

ID of the change to delete

Source§

readonly departmentId?: string

ID of the department to delete

Source§

readonly description?: string

HTML supported

Source§

readonly dueBy?: string

Date when the problem is due to be solved

Source§

readonly email?: string

Source§

readonly filters?:
    | {
        department_id?: string;
        email?: string;
        first_name?: string;
        job_title?: string;
        language?: | "da"
        | "nl"
        | "en"
        | "fi"
        | "fr"
        | "de"
        | "hu"
        | "id"
        | "pt"
        | "es"
        | "tr"
        | "LV"
        | "ar"
        | "zh-TW"
        | "it"
        | "ko"
        | "ru-RU"
        | "ca"
        | "cs"
        | "cy-GB"
        | "es-LA"
        | "et"
        | "he"
        | "ja-JP"
        | "nb-NO"
        | "pl"
        | "pt-BR"
        | "pt-PT"
        | "sk"
        | "sk-SK"
        | "sl"
        | "sv-SE"
        | "th"
        | "UK"
        | "vi"
        | "zh-CN";
        last_name?: string;
        location_id?: string;
        mobile_phone_number?: string;
        work_phone_number?: string;
    }
    | {
        filter?: | "closed"
        | "my_open"
        | "release_requested"
        | "requester_id"
        | "unassigned";
        sort_by?: "asc"
        | "desc";
        updated_since?: string;
    }
    | { name?: string }
    | {
        department_id?: string;
        first_name?: string;
        job_title?: string;
        language?:
            | "da"
            | "nl"
            | "en"
            | "fi"
            | "fr"
            | "de"
            | "hu"
            | "id"
            | "pt"
            | "es"
            | "tr"
            | "LV"
            | "ar"
            | "zh-TW"
            | "it"
            | "ko"
            | "ru-RU"
            | "ca"
            | "cs"
            | "cy-GB"
            | "es-LA"
            | "et"
            | "he"
            | "ja-JP"
            | "nb-NO"
            | "pl"
            | "pt-BR"
            | "pt-PT"
            | "sk"
            | "sk-SK"
            | "sl"
            | "sv-SE"
            | "th"
            | "UK"
            | "vi"
            | "zh-CN";
        last_name?: string;
        location_id?: string;
        mobile_phone_number?: string;
        primary_email?: string;
        work_phone_number?: string;
    }
    | {
        agent_id?: string;
        created_at?: string;
        due_by?: string;
        group_id?: string;
        impact?: 1
        | 3
        | 2;
        priority?: 1 | 3 | 2 | 4;
        status?: 3 | 2 | 4 | 5;
    }

Default: {}

Source§

readonly firstName?: string

Source§

readonly limit?: number

Max number of results to return Default: 50 Type options: {"minValue":1}

Source§

readonly locationId?: string

ID of the location to delete

Source§

readonly name?: string

Source§

readonly operation?: "create" | "get" | "getAll" | "update" | "delete"

Default: "create"

Source§

readonly plannedEndDate?: string

Source§

readonly plannedStartDate?: string

Source§

readonly primaryEmail?: string

Source§

readonly priority?: 1 | 3 | 2 | 4

Default: 1

Source§

readonly problemId?: string

ID of the problem to delete

Source§

readonly productId?: string

ID of the product to delete

Source§

readonly releaseId?: string

ID of the release to delete

Source§

readonly releaseType?: 1 | 3 | 2 | 4

Default: 1

Source§

readonly requesterGroupId?: string

ID of the requester group to delete

Source§

readonly requesterId?: string

ID of the requester of the change. Choose from the list or specify an ID. You can also specify the ID using an expression. Type options: {"loadOptionsMethod":"getRequesters"}

Source§

readonly resource?:
    | "ticket"
    | "requester"
    | "agent"
    | "agentGroup"
    | "agentRole"
    | "announcement"
    | "assetType"
    | "change"
    | "department"
    | "location"
    | "problem"
    | "product"
    | "release"
    | "requesterGroup"
    | "software"

Default: "agent"

Source§

readonly returnAll?: boolean

Whether to return all results or only up to a given limit

Source§

readonly roles?: {
    roleProperties: {
        assignment_scope:
            | "entire_helpdesk"
            | "member_groups"
            | "specified_groups"
            | "assigned_items";
        groups?: unknown[];
        role: string;
    }[];
}

Role to assign to the agent Default: {} Type options: {"multipleValues":true}

Source§

readonly softwareId?: string

ID of the software application to delete

Source§

readonly status?: 1 | 3 | 2 | 4 | 5

Default: 1

Source§

readonly subject?: string

Source§

readonly ticketId?: string

ID of the ticket to delete

Source§

readonly title?: string

Source§

readonly updateFields?:
    | {
        address?: string;
        background_information?: string;
        department_ids?: unknown[];
        email?: string;
        first_name?: string;
        job_title?: string;
        language?: | "da"
        | "nl"
        | "en"
        | "fi"
        | "fr"
        | "de"
        | "hu"
        | "id"
        | "pt"
        | "es"
        | "tr"
        | "LV"
        | "ar"
        | "zh-TW"
        | "it"
        | "ko"
        | "ru-RU"
        | "ca"
        | "cs"
        | "cy-GB"
        | "es-LA"
        | "et"
        | "he"
        | "ja-JP"
        | "nb-NO"
        | "pl"
        | "pt-BR"
        | "pt-PT"
        | "sk"
        | "sk-SK"
        | "sl"
        | "sv-SE"
        | "th"
        | "UK"
        | "vi"
        | "zh-CN";
        last_name?: string;
        location_id?: string;
        member_of?: unknown[];
        mobile_phone_number?: string;
        observer_of?: unknown[];
        scoreboard_level_id?: 1
        | 3
        | 2
        | 4
        | 5
        | 6;
        time_format?: "24h" | "12h";
        work_phone_number?: string;
    }
    | {
        description?: string;
        escalate_to?: string;
        members?: unknown[];
        name?: string;
        observers?: unknown[];
        unassigned_for?: | "1h"
        | "12h"
        | "1d"
        | "2d"
        | "2h"
        | "3d"
        | "30m"
        | "8h";
    }
    | {
        additional_emails?: string;
        body_html?: string;
        departments?: unknown[];
        title?: string;
        visibility?: | "agents_only"
        | "grouped_visibility"
        | "everyone";
    }
    | { description?: string; name?: string }
    | {
        agent_id?: string;
        change_type?: 1 | 3 | 2 | 4;
        department_id?: string;
        description?: string;
        group_id?: string;
        impact?: 1 | 3 | 2;
        priority?: 1 | 3 | 2 | 4;
        requester_id?: string;
        risk?: 1 | 3 | 2 | 4;
        status?: 1 | 3 | 2 | 4 | 5 | 6;
        subject?: string;
    }
    | {
        description?: string;
        domains?: string;
        name?: string;
    }
    | {
        address?: {
            addressFields: {
                city?: string;
                country?: string;
                line1?: string;
                line2?: string;
                state?: string;
                zipcode?: string;
            };
        };
        name?: string;
    }
    | {
        agent_id?: string;
        department_id?: string;
        description?: string;
        due_by?: string;
        group_id?: string;
        impact?: 1
        | 3
        | 2;
        priority?: 1 | 3 | 2 | 4;
        requester_id?: string;
        status?: 1 | 3 | 2;
        subject?: string;
    }
    | {
        asset_type_id?: string;
        description?: string;
        manufacturer?: string;
        mode_of_procurement?: "Buy"
        | "Lease"
        | "Both";
        name?: string;
        status?: "In Production" | "In Pipeline" | "Retired";
    }
    | {
        department_id?: string;
        description?: string;
        group_id?: string;
        priority?: 1
        | 3
        | 2
        | 4;
        release_type?: 1 | 3 | 2 | 4;
        status?: 1 | 3 | 2 | 4 | 5;
        subject?: string;
    }
    | {
        address?: string;
        background_information?: string;
        department_ids?: unknown[];
        first_name?: string;
        job_title?: string;
        language?: | "da"
        | "nl"
        | "en"
        | "fi"
        | "fr"
        | "de"
        | "hu"
        | "id"
        | "pt"
        | "es"
        | "tr"
        | "LV"
        | "ar"
        | "zh-TW"
        | "it"
        | "ko"
        | "ru-RU"
        | "ca"
        | "cs"
        | "cy-GB"
        | "es-LA"
        | "et"
        | "he"
        | "ja-JP"
        | "nb-NO"
        | "pl"
        | "pt-BR"
        | "pt-PT"
        | "sk"
        | "sk-SK"
        | "sl"
        | "sv-SE"
        | "th"
        | "UK"
        | "vi"
        | "zh-CN";
        last_name?: string;
        location_id?: string;
        mobile_phone_number?: string;
        primary_email?: string;
        secondary_emails?: string;
        time_format?: "24h"
        | "12h";
        work_phone_number?: string;
    }
    | {
        application_type?: "mobile"
        | "desktop"
        | "saas";
        description?: string;
        name?: string;
        notes?: string;
        status?:
            | "disabled"
            | "ignored"
            | "needs review"
            | "restricted";
    }
    | {
        department_id?: string;
        description?: string;
        email?: string;
        group_id?: string;
        impact?: 1
        | 3
        | 2;
        name?: string;
        phone?: string;
        priority?: 1 | 3 | 2 | 4;
        status?: 3 | 2 | 4 | 5;
        subject?: string;
    }

Default: {}

Source§

readonly visibility?: "agents_only" | "grouped_visibility" | "everyone"

Default: "everyone"

Source§

readonly visibleFrom?: string

Timestamp at which announcement becomes active